Returns & Exchanges

At JOYOR, we want you to be fully satisfied with your high-performance gear; if your purchase doesn't meet your expectations, we offer a 30-day hassle-free return window for all unused items. Our goal is to get you back to your peak performance with the right equipment as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Gear

  Place the items in their original packaging with all tags attached to ensure the product remains protected during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned equipment, we will process your refund or ship your exchange within 5-7 business days.